Updated July 13, 2018
INFORMATION COLLECTION AND USE
When submitting a request for technical support, sales support or access to documentation, you will be asked to enter your: name, e-mail address, location details and, optionally, phone number. You may, however, visit other areas of our site anonymously.
Any of the information we collect from you will be used in one of the following ways:
- To respond to queries or requests submitted by you
- To process orders or applications submitted by you
- To administer or otherwise carry out our obligations in relation to any agreement you have with us
- To anticipate and resolve problems with any products or services supplied to you
- To better tailor and improve the features of our products and services
DISCLOSURE TO THIRD PARTIES
At times SKYTRAC may make certain personal information available to strategic partners that it works with to provide products and services, or that help SKYTRAC market to customers. For example, when you subscribe for our Skyweb services, you authorize us to provide information to the Iridium satellite network and other carriers to exchange the information you provide during the activation process to carry out the services. If you are approved for service, your account will be governed by SKYTRAC and Iridiuim’s respective privacy policies. Personal information will only be shared by SKYTRAC to provide or improve our products and services or advertising; it will not be shared with third parties for their marketing purposes.
The email address you provide may be used to send you information pertaining to your order, to solicit feedback on our products or services, and to send occasional product or service-related news. At any time, you may opt-out of receiving these emails. We may use a third-party service provider to send out emails or to communicate smoothly with our customers. For a smoother communication, we may share information, such as your email address, to the service provider for this limited purpose only.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
SKYTRAC Systems Ltd.
Suite 210 – 1631 Dickson Ave.
Canada V1Y 0B5